All Systems Operational
Uptime over the past 90 days. View historical uptime.
Application UI ? Operational
90 days ago
99.97 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Public Website ? Operational
Search ? Operational
Indexing ? Operational
Querying Operational
Email Operational
Syncing ? Operational
Sending ? Operational
Phone ? Operational
Phone Service ? Operational
Incoming Calls Operational
Outgoing Calls Operational
Dialer ? Operational
Call recording (primary) ? Operational
SMS (primary) ? Operational
Telephony provider connectivity (primary) ? Operational
Downstream telephony carriers (primary) ? Operational
Outgoing Calls - Infrastructure (Twilio conference calling API) ? Operational
Outgoing Calls - Infrastructure (Twilio REST API) ? Operational
Outgoing Calls - Infrastructure (Twilio TwiML) ? Operational
Call Recording (secondary) ? Operational
Downstream telephony carriers (secondary) ? Operational
SIP & SIP Registrar (secondary) Operational
Support Center ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 8, 2024

No incidents reported today.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.

Sep 25, 2024
High database load causing app performance issues
Postmortem - Read details
Sep 26, 14:00 PDT
Resolved - This incident has been resolved.
Sep 25, 12:52 PDT
Update - The Close app is functioning normally. Some background task processing may be delayed. We are continuing to monitor for further issues.
Sep 25, 12:12 PDT
Update - We are continuing to monitor for any further issues.
Sep 25, 12:11 PDT
Update - The Close app is functioning normally. Some background task processing may be delayed. We are continuing to monitor for further issues.
Sep 25, 12:05 PDT
Update - We are continuing to monitor for any further issues.
Sep 25, 11:53 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 25, 11:31 PDT
Update - The app is recovering and we are continuing to monitor the situation. Some background tasks could still be delayed.
Sep 25, 11:28 PDT
Investigating - We are currently investigating this issue
Sep 25, 07:40 PDT
Sep 24, 2024

No incidents reported.

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